Regarding off-menu features, what should be included?

• A. Exclude pricing
• B. Include pricing
• C. Only show the list duration
• D. Show only verbally

Answer: (B)

Pricing transparency is essential when offering off-menu features. Off-menu items aren’t part of the standard menu, and their cost can vary with ingredients, time, or customization. Including pricing up front communicates value clearly, protects guest expectations and the business’s margins, and provides a written reference that helps staff quote consistently and supports recertification processes. Without a price attached, guests may feel surprised by the final bill, and staff have less basis to justify costs if questions arise. Showing only the list duration or conveying details verbally without a price increases risk of inconsistency and miscommunication, whereas including pricing keeps the interaction clear and professional.